Latest Money-Saving Deals for KnoCommerce
10% Off at KnoCommerce
Gain valuable customer insights through pre- and post-purchase surveys.
Enhance understanding of customer attribution for better advertising decisions.
Drive actions directly from survey responses to boost engagement and ROI.
Seamlessly integrate with popular eCommerce platforms for easy implementation.
KnoCommerce – Unleashing the Power of Customer Insights for Enhanced eCommerce Success and ROI
Understanding your customers and maximizing your business’s potential is essential in today’s competitive landscape. The key to achieving this lies in harnessing the power of data and gaining valuable insights into your customer base. That’s where KnoCommerce comes in – the customer survey platform that is passionate about post-purchase surveys and harnessing the power of customer data.
In the ever-evolving landscape of customer journeys, KnoCommerce emerged in 2020 with a singular mission: to tackle the complex challenge of customer attribution. With the rise of word-of-mouth referrals, TikTok discoveries, and influencer mentions, understanding the customer journey has become increasingly intricate. As the fastest-growing survey integration platform, KnoCommerce
How does KnoCommerce Work?
KnoCommerce works by providing a powerful suite of tools and features that enable businesses to gather valuable insights from their customers. Here’s how it works:
- Pre- and Post-Purchase Surveys: KnoCommerce offers customizable surveys that can be deployed at various stages of the customer journey. This includes pre-purchase surveys to understand how customers discovered your brand and post-purchase surveys to evaluate their experience.
- Integration with eCommerce Platforms: KnoCommerce seamlessly integrates with popular eCommerce platforms like Shopify, Klaviyo, TripleWhale, and more. This allows businesses to easily connect their store and leverage the platform’s survey capabilities.
- Data Collection and Analysis: With KnoCommerce, businesses can collect a wealth of customer data, including demographics, purchase motivation, average order value, and more. The platform provides powerful reporting tools to break down survey responses and create detailed audience segments for better understanding.
- Action-Driving Features: KnoCommerce enables businesses to drive actions directly from the survey responses. This includes implementing upsells, referral programs, loyalty initiatives, and reviews to boost customer engagement and ROI.
- Clear Customer Attribution: By using KnoCommerce’s surveys, businesses can gain insights into customer attribution. This helps in making informed advertising decisions by understanding which channels, demographics, and motivations drive conversions.
What are the Unique Benefits of KnoCommerce?
Here are some additional unique benefits of KnoCommerce:
- Customizable Survey Templates: KnoCommerce offers an extensive library of customizable survey templates. These templates cover a wide range of topics and question types, allowing you to quickly deploy surveys tailored to your specific needs without starting from scratch.
- Time-to-First Purchase Overlay: KnoCommerce provides a unique feature that overlays the time-to-first purchase data with channel-specific questions. This helps you gain insights into the impact of different channels on the customer journey over time, enabling you to optimize your marketing efforts accordingly.
- Simplified Abandoned Cart Recovery: With KnoCommerce, you can survey customers who have abandoned their carts to understand the reasons behind their decision. This valuable feedback can be used to address concerns in real-time, increase conversion rates, and improve the overall shopping experience.
- Auto-Generated Promo Codes: To incentivize customer engagement and encourage repeat purchases, KnoCommerce allows you to generate auto-generated promo codes and offer them to customers who haven’t repurchased. This personalized approach helps boost customer loyalty and drive additional sales.
- Extensive Data Point Collection: KnoCommerce enables you to collect over 60 data points about your customers, going beyond basic demographics. This includes insights such as purchase motivation, preferred channels, birthdays, and more, allowing you to gain a comprehensive understanding of your target audience.
- Scalable and Time-Efficient Deployment: With KnoCommerce’s user-friendly interface and efficient survey deployment process, you can quickly scale your survey efforts. Whether you need to collect responses from hundreds or thousands of customers, the platform ensures a smooth and time-saving experience.
These unique benefits make KnoCommerce a powerful tool for eCommerce brands to unlock valuable customer insights, enhance attribution understanding, and drive actionable outcomes for their businesses.
How to Use KnoCommerce?
Here’s a concise step-by-step guide on how to use KnoCommerce with a discount offer:
- Use KnoCommerce Coupon Code: Sign up for KnoCommerce and enter the coupon code at checkout to receive a 30% discount on the platform's services.
- Sign Up and Access: Visit the KnoCommerce website and create an account to gain access to the platform’s features.
- Integrate with Your eCommerce Platform: Connect KnoCommerce to your eCommerce platform, such as Shopify, Klaviyo, or TripleWhale, for seamless data transfer.
- Customize and Deploy Surveys: Create customized surveys or use KnoCommerce’s templates to gather customer insights. Deploy the surveys at relevant touchpoints in the customer journey.
- Analyze Data and Take Action: Utilize KnoCommerce’s reporting tools to analyze survey responses and gain valuable insights. Take informed actions based on the data to optimize marketing strategies and enhance the customer experience.
By following these steps and utilizing the KnoCommerce coupon code, you can effectively leverage the platform to gather insights, optimize your business, and save on the service.
The best post-purchase survey app on Shopify! The customer team is very helpful and it is very complete. - Dimitri Katrakazos, Co-Founder | Kompsós
Quick and seamless to install, amazing customer service, and valuable insights immediately. Highly recommend. Danny Fein, Founder | Litographs
I love this platform. It's great for collecting first party data and seeing how that changes over time or by channel. The support is some of the best I've experienced as well. - Mike Tolkson, Co-Founder | Stix Golf